Shipping Policy

Last Updated: September 18, 2026

At JUSTLOOK, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process, dispatch, and deliver your orders.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive shipping and tracking information through the contact details provided during checkout, where available.

2. Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on your location and the shipping service available.

Delivery timelines are estimates and may vary due to:

• Delivery location

• Courier service availability

• Weather conditions

• Public holidays

• High-volume sale periods

• Unforeseen circumstances

Remote or difficult-to-service locations may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, JUSTLOOK may offer free shipping promotions or free shipping on qualifying orders. The applicable shipping offer will be displayed on the website or at checkout.

4. Order Tracking

Once your order has been shipped, tracking details may be provided through email, SMS, WhatsApp, or other available communication methods.

You can use the tracking information provided by the courier to check your shipment status.

Please allow some time for tracking information to become active after dispatch.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name

• House/Flat number

• Street/Locality

• City

• State

• PIN code

• Valid phone number

JUSTLOOK is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

6. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, provides an incorrect address, or does not respond to the courier, the courier may make additional delivery attempts or return the package to us.

If an order is returned because of an incorrect address, repeated failed delivery attempts, or customer unavailability, additional shipping charges may apply for re-delivery, where applicable.

7. Delayed or Lost Shipments

While we work with reliable shipping partners, delays can occasionally occur due to circumstances beyond our control.

If your order appears to be significantly delayed or lost, please contact us. We will coordinate with the relevant shipping partner to investigate the shipment.

8. Damaged Packages

Please inspect your package when it is delivered.

If the package appears damaged, opened, or tampered with, we recommend taking photographs or video of the package before opening it and contacting JUSTLOOK as soon as possible.

Any claim regarding damaged or incorrect products will be handled according to our Return & Refund Policy.

9. Incorrect or Missing Items

If you receive an incorrect, damaged, or missing item, please contact us as soon as possible with your order details and supporting photographs or videos.

We will review the issue and provide an appropriate resolution in accordance with our applicable policies.

10. International Shipping

Unless specifically stated on our website, JUSTLOOK currently does not guarantee international shipping.

If international shipping is made available, applicable shipping charges, customs duties, taxes, and other charges may apply and will be communicated where applicable.

11. Contact Us

For questions regarding shipping or delivery, please contact us:

JUSTLOOK

Email: thejustlook75@gmail.com
Phone: +91 7738021245

We are happy to assist you with your order and delivery-related queries.